Installation Guide

Follow the steps below for your platform to get New Life up and running.

Windows

Windows Installation

  1. 1

    Download the installer

    Click Download App Installer (Windows) on your account page. The .exe installer file will download to your computer.

  2. 2

    Run the installer

    Locate the downloaded file (usually in your Downloads folder) and double-click it to begin the installation.

  3. 3

    Windows Defender SmartScreen

    Windows may display a blue pop-up that says "Windows protected your PC." This appears because the app is newly released and does not yet have a large number of installs. You can do the following to continue past this screen and continue with the installation:

    Windows Defender SmartScreen showing 'More info' link circled
    1 Click "More info"
    Windows Defender SmartScreen showing 'Run anyway' button circled
    2 Click "Run anyway"

    For more information about this prompt and how it works, see the official Microsoft documentation.

  4. 4

    Follow the installer steps

    Click Next through each step of the installation wizard, then click Install when prompted.

    Once the installation is complete, make sure both "Run NewLifeMonitorWatcher.exe" and "Launch NewLifeMonitor" are checked, then click "Finish".

    "NewLifeMonitor" refers to the main app. "NewLifeMonitorWatcher.exe" is a separate component responsible for making sure the main app is running properly.

  5. 5

    Launch and sign in

    After clicking "Finish", if the app does not start automatically, search for "New Life" in the Windows Start menu and click it to launch. Sign in using your New Life account email and password.

    Once signed in, the app will automatically begin monitoring in the background. To confirm it is running, you should see the New Life icon in the Windows taskbar extensions (system tray). You can right-click it for more information.

Finished

You will now be able to see a summary of your device activity screenshots from your History page. Any partners you invite will be able to see the same.

If you do not see any snapshots in your History page, or if you encounter any other problems, please contact support at: contact@newlifemonitoring.com

macOS

Mac Installation

  1. 1

    Download the installer

    Click Download App Installer (Mac) on your account page to download the installer file.

  2. 2

    Open the installer

    Open the downloaded file from your Downloads folder and follow the on-screen prompts to complete the installation.

  3. 3

    Grant screen recording permission

    New Life requires Screen Recording permission to monitor your screen. When prompted, grant the permission. You can also do this manually by going to System Settings > Privacy & Security > Screen Recording and enabling New Life.

  4. 4

    Sign in

    Open New Life from your Applications folder, then sign in using your New Life account credentials.

Finished

You will now be able to see a summary of your device activity screenshots from your History page. Any partners you invite will be able to see the same.

If you do not see any snapshots in your History page, or if you encounter any other problems, please contact support at: contact@newlifemonitoring.com

Android

Android Installation

New Life for Android is installed through the Google Play Store.

  1. 1

    Open Google Play

    On your account page, tap Get it on Google Play to open the New Life listing in the Play Store.

  2. 2

    Install the app

    In the Play Store, tap Install and wait for the download to finish.

  3. 3

    Sign in and finish setup

    Open New Life from your app drawer and sign in with your New Life account credentials. Complete Accessibility permission and Background Protection when the app asks for them.

    Some phones add extra battery-saving rules that can pause monitoring later. Phone-specific steps are listed on dontkillmyapp.com (a third-party site, not affiliated with New Life).

Finished

You will now be able to see a summary of your device activity screenshots from your History page. Any partners you invite will be able to see the same.

If you do not see any snapshots in your History page, or if you encounter any other problems, please contact support at: contact@newlifemonitoring.com