Privacy Policy

Last Updated: May 26, 2026

Introduction

Welcome to New Life ("we," "our," or "us"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our client applications, website, and related services (collectively, the "Service"). Please read this Privacy Policy carefully. By using our Service, you agree to the collection and use of information in accordance with this policy.

Information We Collect

1. Account Information

  • Email Address: Collected when you create an account or sign in using Firebase Authentication
  • Password: Your account password is collected during account creation and login. Passwords are securely handled by Firebase Authentication and are never stored on our servers or accessible to us.
  • User ID: A unique identifier (Firebase UID) automatically generated and assigned to your account by Firebase. This identifier is used to link your account data across our services.
  • Time Zone: The time zone name reported by your browser. We use this to schedule daily emails (such as activity summaries) relative to your local calendar day.

2. Screenshot and Monitoring Data

  • Screenshots: Our client applications capture screenshots of your screen for content monitoring purposes
  • Screenshot Processing:
    • Screenshots and associated event data are securely sent to our server for processing
    • Screenshots are analyzed using automated methods, including artificial intelligence (AI) for determining the potential presence of adult content and separate automated analysis for private/incognito browsing (currently on Android). This analysis is fully automated and occurs on our servers - screenshots are not sent to third-party AI services
    • The result of the analysis is stored in our Firestore database along with associated event data
    • Most screenshots are discarded immediately after analysis. For a limited subset of screenshot events, a blurred version of the screenshot is also saved to Firebase Storage. This allows you and your accountability partners to review your activity (on the History page of our website) and verify the automated detection results. Stored screenshots have restricted access and are subject to automatic quota limits to minimize data collection
  • Event Data: We record timestamps, detection results, and monitoring status (such as whether screenshots were received, if monitoring has been interrupted, or if the app has been closed or uninstalled) for each monitoring event. We also record the device type (e.g., Android, Windows, or macOS) associated with each event, where available
  • Automated Processing: Screenshots are automatically analyzed. Certain detection results and monitoring status can automatically trigger email notifications to you and your accountability partners

3. Usage and Activity Data

  • Last Active Timestamp: Records when you last used the Service
  • Monitoring Events: Information about when monitoring is active or interrupted
  • App Status: Notifications when the application is closed or uninstalled
  • Screen Permission Status: Whether screen recording permissions have been granted or revoked

4. Subscription

  • Subscription Status and History: Whether you have an active subscription, trial status, subscription plan details (monthly/yearly), and subscription period dates
  • Stripe Customer ID: A unique identifier linking your account to Stripe for payment processing
  • Payment Processing: Payment information (credit card numbers, full card details) is collected, processed, and stored exclusively by Stripe. We do not collect or store full payment card information. Through our Stripe account, we may have access to limited payment-related information such as billing address and the last four digits of your payment method. See the "Third-Party Service Providers" section for more details about Stripe.

5. Partner/Accountability Data

  • Partner Email Addresses: Email addresses of accountability partners you invite
  • Partner User IDs: Unique identifiers for partners who have accepted your invitation
  • Partnership Status: Information about your accountability partnerships, including invitation status, approval state, and whether partnerships are active or removed

6. Website and Analytics Data

  • Website Usage: Information about how you interact with our website
  • Telemetry Data: Microsoft Application Insights collects:
    • User ID (Firebase UID)
    • Email address (for authenticated users)
    • Page views and navigation patterns
    • Error logs and performance metrics
  • Device Information: Basic device and browser information when accessing our website

7. Technical Data

  • IP Address: Collected when client applications communicate with our servers (e.g., when sending monitoring data) and when you access our website
  • Authentication Information: Session authentication data managed by Firebase to verify your identity when you use our Services

8. Feedback and Survey Data

  • Voluntary Feedback: When you choose to participate in optional feedback surveys or submit feedback through the Service (for example, when cancelling your subscription or using an in-app feedback feature), we may collect your responses. These may include multiple-choice selections and free-text input. Participation is always optional and you may skip any survey at any time.
  • Feedback responses are stored in our Firestore database and may be associated with your account to help us follow up on reported issues.

Cookies

Our website does not set first-party cookies. Third-party services may set essential cookies for their functionality when you use our website:

How We Use Your Information

We use the information we collect for the following purposes:

  1. Service Delivery: To provide, maintain, and improve our monitoring and accountability services
  2. Content Analysis: To analyze screenshots to detect the potential presence of NSFW content or use of private/incognito browsing mode
  3. Notifications: To send you and your accountability partners email notifications including:
    • Daily activity reports
    • Immediate alerts (NSFW detection, incognito/private browsing detection, monitoring interruptions, permission changes, app closed, app uninstalled)
    • Inactivity alerts
    • Partner invitation emails
  4. Account Management: To manage your account, subscriptions, and authentication
  5. Partner Features: To facilitate accountability partnerships and manage partner relationships
  6. Subscription Management: To manage your subscription status and coordinate with Stripe for payment processing
  7. Service Improvement: To analyze usage patterns, troubleshoot issues, and improve our Service
  8. Security: To protect against fraud, abuse, and unauthorized access
  9. Legal Compliance: To comply with legal obligations and respond to legal requests
  10. Product Improvement via Feedback: To understand user needs, prioritize features, and address reported issues based on voluntary feedback you provide through surveys or in-app feedback tools

How We Share Your Information

With Accountability Partners

  • Screenshot History: Your accountability partners can view blurred screenshots and event history through the partner history feature on our website
  • Email Notifications: Partners you designate receive email notifications about your activity, including:
    • Daily activity reports
    • Immediate alerts (NSFW detection, incognito/private browsing detection, monitoring interruptions, app status, etc.)
  • Partner Management: Partners can see basic information about your partnership status

With Third-Party Service Providers

We share information with the following third-party services:

  1. Firebase (Google):
  2. Stripe:
  3. Resend:
  4. Microsoft Application Insights:

Legal Requirements

We may disclose your information if required by law, court order, or government regulation, or if we believe disclosure is necessary to:

  • Protect our rights, property, or safety
  • Protect the rights, property, or safety of our users or others
  • Investigate fraud or security issues
  • Comply with legal processes

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

Data Storage and Security

Storage: Your data is stored on Google Cloud (Firebase) infrastructure, which may be located in multiple geographic regions worldwide. Screenshot processing occurs on our servers hosted by DigitalOcean.

Security Measures:

  • All data transmitted between your device and our servers uses HTTPS/TLS encryption
  • Screenshots are stored with restricted access and require authentication to view
  • All stored screenshots are automatically blurred before storage
  • Authentication is protected through Firebase Authentication
  • Payment information is handled by Stripe and never stored on our servers

Data Retention

We retain your data while your account is active. Some data may be retained after account deletion as required by law for tax compliance, fraud prevention, or other legal obligations.

Your Rights and Choices

Access and Correction

  • You can access your account information through the Service
  • You can view your event history and stored screenshots (where available) through the History page
  • You can update your email address and account settings

Data Deletion

  • You can request deletion of your account and associated data (including screenshots, event history, and account information) by contacting us at contact@newlifemonitoring.com.
  • Upon your request, we will delete your data to the extent permissible by law.
  • Some information may be retained as required by law or for legitimate business purposes (e.g., billing records)

Partner Management

  • You can add or remove accountability partners at any time
  • Removing a partner stops them from receiving new notifications and accessing your activity data

Email Preferences

  • You cannot opt out of essential service emails (alerts, reports) as they are core to the Service's functionality
  • You can manage which partners receive email notifications through the Email Management feature

Children's Privacy

Our Service is not intended for individuals under the age of 18. You must be over the age of 18 to create an account for use with our Services. We do not knowingly collect personal information from children under 18. If you believe we have collected information from a child under 18, please contact us immediately, and we will take steps to delete such information.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. By using our Service, you consent to the transfer of your information to these countries. We take appropriate measures to ensure your information receives adequate protection in accordance with this Privacy Policy.

California Privacy Rights (CCPA)

If you are a California resident, you have the following rights:

  • Right to Know: You can request information about the categories and specific pieces of personal information we collect, use, and disclose
  • Right to Delete: You can request deletion of your personal information (subject to certain exceptions)
  • Right to Opt-Out: You can opt out of the sale of personal information (we do not sell your personal information)
  • Right to Non-Discrimination: We will not discriminate against you for exercising your privacy rights

To exercise these rights, please contact us using the information provided in the "Contact Us" section.

European Privacy Rights (GDPR)

If you are located in the European Economic Area (EEA), you have the following rights:

  • Right of Access: You can request access to your personal data
  • Right to Rectification: You can request correction of inaccurate data
  • Right to Erasure: You can request deletion of your personal data
  • Right to Restrict Processing: You can request restriction of processing
  • Right to Data Portability: You can request transfer of your data
  • Right to Object: You can object to processing of your personal data
  • Right to Withdraw Consent: You can withdraw consent where processing is based on consent

To exercise these rights, please contact us using the information provided in the "Contact Us" section.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

  • Posting the new Privacy Policy on this page
  • Updating the "Last Updated" date
  • Sending you an email notification (for significant changes)

Your continued use of the Service after any changes constitutes acceptance of the updated Privacy Policy.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Email: contact@newlifemonitoring.com

Note: This Privacy Policy is a legal document. While we have made every effort to make it clear and understandable, we recommend reviewing it carefully. If you have questions about any aspect of this policy, please contact us.