Phone monitoring offline alerts

This alert means New Life has lost contact with the Android device for an extended period of time.

The alert can be caused by:

• The Android device losing internet connection for more than a short period
• The Android device being powered off for more than a short period
• The phone staying powered on and connected to the internet, but the New Life app not running

In that third case, the app may have been manually stopped or uninstalled, or the Android system may have closed it automatically for battery/memory efficiency.

For most Android phones, the setting configuration steps during app setup should be enough. However, if these alerts keep happening even while the phone stays powered on, connected to the internet, and the settings are configured properly, please reach out to us and let us help: contact@newlifemonitoring.com.